Frequently Asked Questions (FAQ)

No. Authentication happens through secure, encrypted protocols directly with the government portal. We never see, store, or have access to your login credentials.

We built Smart Bengal on one non-negotiable principle: we verify, we don't warehouse.

Instead of copying your identification files onto our servers, we connect directly with official government portals during verification. Your dynamic identity card pulls only the verified fields you approve, keeping you in full control without leaving a data trail.

Accidents and medical crises happen without warning. Each Smart Bengal Card features a dedicated SOS layer accessible via scannable QR code.

First responders and doctors can scan the QR code to immediately see your blood group, critical medical conditions, and emergency contacts — no passcode or login needed. You choose exactly what is visible in emergency mode.

Yes, absolutely. Unlike physical cards where anyone can see your full home address or birth date, your Smart Bengal digital card gives you selective disclosure. You determine which fields appear in standard identification mode and what appears in public emergency mode.

Yes! Verification occurs in real time directly from official portals. As soon as authentication succeeds, your digital identity card is generated dynamically in seconds.

Anyone who holds legal government identification can create a Smart Bengal Card. It empowers domestic workers, daily wage earners, industrial staff, corporate employees, senior citizens, and children with a verified, instantly scannable digital identity.

Because your credentials and sensitive files are never stored unencrypted on your device or warehoused on our servers, losing your device does not compromise your data. You can simply log in from any web browser using your registered mobile number and Secret Code to access your card.